Track Your Order

Once your order ships, you'll receive a shipping confirmation email with your tracking number.

Track with your UPS tracking number

Paste the tracking number from your shipping confirmation email.

Opens UPS tracking in a new tab.

View your orders

Sign in to your account to see all of your orders and their shipping status. You can also use the "View your order" link in your order confirmation email.

Sign In to Your Account

Need help with an order?

Our team is happy to help with tracking, delivery questions or anything else about your order.

Email Support@JamesAlexanderPaint.com
Monday–Friday, 8 am–4 pm CST

Getting ready for your project

While your order is on its way, make sure you have everything you need for prep and application.